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In his latest LinkedIn Pulse post, Electio's Andrew Hill discusses the idea of online queuing systems and how they could be the key to keeping customers engaged on your website, rather than driving them away.

With almost nine in ten consumers admitting they would choose to queue to buy online than have the website completely crash, retailers need to realise that shoppers prefer a more civilised purchasing experience, even if it involves a longer wait.

Head over to LinkedIn using the link below to read the full post, including examples of retailers who already use online queuing systems and more insights into the psychology of queuing and how to this best in ecommerce.

Andrew Hill: There's Nothing As Controversial As Queuing

Photo credit - Garry Knight via Flickr

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